Bed Side Manners?

After my misleading ER visit I saw an orthopedist who took <2 seconds of jerking my knee around a bit to tell me my ACL was not strong, and in fact completely torn, and would require surgery. I have heard from many people how great of a surgeon this doctor is, "one of the best in the country" but almost every person I have talked to has also mentioned his impersonal bedside manner. Considering how many people warned me about it, including his assistant, I was actually impressed by how long he stayed in the room (~ 5 minutes) and he even asked a couple personal questions like where I work and what I want to do (though he didn't seem to remember these answers at my next appointment since he kind of asked them again). Now I know that doctors are busy, and have a lot going on, but I think the patient needs more reassurance, and some type of relationship with his or her doctor. At least seem like you're listening and care about your patient who is sobbing on the bed. A rushed interview about what happened and the present illness or condition can cause patients to forget important questions, and leave a patient confused and bewildered.